Privacy Policy

When you submit an Automation Audit or contact SupportBridge, we collect only the essential information needed to review your workflow:

• —Full name and work email address
• —Company name and description of business operations
• —Categories of manual work and description of current processes
• —Estimated time spent on repetitive tasks
• —Optional contact details such as website URL and phone number

Information collected is used strictly for:

• —Reviewing your described workflow and identifying practical automation opportunities
• —Preparing tailored recommendations and responding to your enquiry
• —Communicating our findings directly with you
• —Internal classification and security rate limiting

• No public AI training: Your business descriptions, workflow documents and client data are never used to train public foundational AI models.
• No credential storage: We never request or store sensitive passwords, banking credentials or private keys.
• Client data ownership: In every implementation engagement, the client retains full ownership of their business logic, datasets and intellectual property.

Submissions are stored in encrypted databases hosted on certified cloud providers. We enforce row-level security and HTTPS transmission for all data. You may request the permanent deletion of your audit record at any time by emailing hello@supportbridge.tech.